JEWELRY POLICIES


Purchases
King Jewelers accepts the following methods of payment:

American Express
Master Card
Visa
Personal Check, Bank Check, Certified Check
Bank Wire Transfer
GE Luxury Financing

Sales Tax will apply to Florida Residents only.
Most orders can be placed online or via telephone at 1-800-330-KING or (305) 935-4900 in the South Florida area.  You can also email us at info@kings1912.com with your name, telephone number, and the item number and description, we will then contact you for payment and shipping information.


Return and Exchange Policy
With King Jewelers 15-Day money back guarantee on jewelry items, you have plenty of time to make sure that you are happy with your purchase. All non-custom* jewelry items can be returned within 15 days of the purchase date for a full refund. This includes special orders on items which are not in stock.

A return authorization from King Jewelers is required prior to returning any merchandise. Return authorizations must be requested within 10 days of the date of purchase and we must receive the returned merchandise within 15 days of date of purchase. Furthermore, your return package must display a Return Authorization Number. Any return not having a Return Authorization Number will be refused.

Your refund will be processed as soon as we have received and accepted your returned item. Upon receiving your return, the item will be inspected by one of our Graduate Gemologists to confirm that the original item has been returned and that it is in acceptable condition. Be aware that worn or damaged items or those that have been engraved, or altered in any way will not be accepted for return.


To properly return an item to King Jewelers, please do the following:

1. Notify King Jewelers of your intent to return your item by calling 1-800-330-KING. You will then be supplied with a Return Authorization Number to write on the outside of your package.

2. Pack up your item for return including the original jewelry or watch box and all paperwork (including diamond certificates, and/or product papers. There is a $250 replacement fee for lost or damaged watch papers). If you are sending your item via FedEx, UPS, or the US Postal Service, please address the package to:

King Jewelers
18265 Biscayne Blvd
Aventura, FL 33160
Ph: (305) 935-4900

3. Insure the package for the full selling price (minus taxes and shipping charges). Please check with your selected mail carrier ahead of time to make sure that they will allow you to insure your shipment for the full value. If you have any questions regarding our return policy, please feel free to contact us at 1-800-330-KING.
* This policy does not apply to timepieces, or custom ordered jewelry items. Custom ordered jewelry items are not returnable under any circumstances. Custom order items include, but are not limited to eternity rings ordered in a non-stock size, custom manufactured jewelry designs, and any item which has been altered from its original design. Deposits for custom ordered items are not refundable under any circumstances.


Privacy Policy

Kings1912.com promises that when you communicate with us, your personal information, including your name, home and shipping address(es), e-mail address, telephone, cellular phone numbers, banking and credit card account information will be kept private and secure. In no way will King Jewelers sell this information to any outside parties. For your convenience and safety, you may call us at our toll free number 1-800-330-KING or (305) 935-4900 to place your order.
King Jewelers continuously gathers online customer activity and information in order to make the necessary enhancements for improving the online shopping experience of our users. Periodically Kings1912.com will run promotions and contests, update our website, company policy, and/or contact info. We will make all attempts to keep our users abreast of these changes.

Shipping

Packages can be shipped in the following 2 methods:

1. US Postal Service by Registered mail, fully insured, with the return receipt. Delivery time is normally around 3 business days.
2. Federal Express fully insured. Only Overnight delivery is available as per our insurance carrier. Overseas shipping will incur additional charges.

Have questions? 
Please email us at info@kings1912.com for additional information.

Upgrading/Trading Up

Are you ready to upgrade your diamond or fine jewelry? 
At King Jewelers, all client transactions will be carefully documented and kept on file for future reference in the event that you would like to trade in your watch.  Details will be discussed at time of trade in. We will do our best to accommodate our clients to ensure complete satisfaction with their purchases.

Contact Information

You can reach us Monday-Saturday from 10am to 6pm EST via telephone at 1-800-330-KING toll free outside of South Florida or 305-935-4900 in South Florida. 
Or send an email to info@kings1912.com.




WATCH POLICIES


Purchases

American Express
Master Card
Visa
Personal Check, Bank Check, Certified Check
Bank Wire Transfer
GE Luxury Financing

Sales Tax will apply to Florida Residents only.
Most orders can be placed online or via telephone at 1-800-330-KING or (305) 935-4900 in the South Florida area.  You can also email us at info@kings1912.com with your name, telephone number, and the item number and description, we will then contact you for payment and shipping information.


Return and Exchange Policy

Timepiece exchanges receive 100% credit towards a future purchase unless the watch is a special order or custom order item. All refunds, straight returns, and order cancellations will be subject to a 10% restocking fee. No exceptions. Credit card fees will not be refunded.

Returns and exchanges are not permitted, and will be refused, if the timepiece has been used, worn, or altered from its original condition in any way (including engraving, sizing or the removal of links, tags, etc).

Special order and custom order items, and deposits for special orders, are not returnable and are not refundable under any circumstances.  Charges and payments for watch repairs or servicing are for the work performed and are not refundable. All service or repair work is warranted for one year from the date of service.

A return authorization from King Jewelers is required prior to returning any merchandise. Return authorizations must be requested within 14 days of the date of delivery and must include a Return Authorization Number. Any return not having a Return Authorization Number will be refused.

Your refund will be processed as soon as we have received and accepted your returned item. Upon receiving your return, the item will be inspected by one of our Graduate Gemologists to confirm that the original item has been returned and that it is in acceptable condition. Be aware that worn or damaged items or those that have been engraved, or altered in any way will not be accepted for return. Furthermore, return packages which do not display a Lussori RA# (Return Authorization Number), which are improperly packaged, or are uninsured will be has been used, worn, or altered from its original condition in any way (including engraving, sizing or the removal of links, tags, etc).

Special order and custom order items, and deposits for special orders, are not returnable and are not refundable under any circumstances.  Charges and payments for watch repairs or servicing are for the work performed and are not refundable. All service or repair work is warranted for one year from the date of service.

A return authorization from King Jewelers is required prior to returning any merchandise. Return authorizations must be requested within 10 days of the date of delivery and must include a Return Authorization Number. Any return not having a Return Authorization Number will be refused.

Your refund will be processed as soon as we have received and accepted your returned item. Upon receiving your return, the item will be inspected by one of our expert watch technicians to confirm that the original item has been returned and that it is in acceptable condition. Be aware that worn or damaged items or those that have been engraved, or altered in any way will not be accepted for return. Furthermore, return packages which do not display a King Jewelers RA# (Return Authorization Number), which are improperly packaged, or are uninsured will be refused upon receipt.


To properly return an item to King Jewelers, please do the following:

1. Notify King Jewelers of your intent to return your item by calling 1-800-330-KING. You will then be supplied with a Return Authorization Number to write on the outside of your package.

2. Pack up your item for return including the original jewelry or watch box and all paperwork (including diamond certificates, and/or watch papers. There is a $250 replacement fee for lost or damaged watch papers). If you are sending your item via FedEx, UPS, or the US Postal Service, please address the package to:

King Jewelers
18265 Biscayne Blvd
Aventura, FL 33160
Ph: (305) 935-4900

3. Insure the package for the full selling price (minus taxes and shipping charges). Please check with your selected mail carrier ahead of time to make sure that they will allow you to insure your shipment for the full value. If you have any questions regarding our return policy, please feel free to contact us at 1-800-330-KING.


Privacy Policy

Kings1912.com promises that when you communicate with us, your personal information, including your name, home and shipping address(es), e-mail address, telephone, cellular phone numbers, banking and credit card account information will be kept private and secure. In no way will King Jewelers sell this information to any outside parties. For your convenience and safety, you may call us at our toll free number 1-800-330-KING or (305) 935-4900 to place your order.
King Jewelers continuously gathers online customer activity and information in order to make the necessary enhancements for improving the online shopping experience of our users. Periodically Kings1912.com will run promotions and contests, update our website, company policy, and/or contact info. We will make all attempts to keep our users abreast of these changes.


Shipping

Packages can be shipped in the following 2 methods:

1. US Postal Service by Registered mail, fully insured, with the return receipt. Delivery time is normally around 3 business days.
2. Federal Express fully insured. Only Overnight delivery is available as per our insurance carrier. Overseas shipping will incur additional charges.

Have questions? 
Please email us at info@kings1912.com for additional information.


Upgrading/Trading Up

Are you ready to upgrade your timepiece? 
At King Jewelers, all client transactions will be carefully documented and kept on file for future reference in the event that you would like to trade in your watch.  Details will be discussed at time of trade in. We will do our best to accommodate our clients to ensure complete satisfaction with their purchases.


Contact Information

You can reach us Monday-Saturday from 10am to 6pm EST via telephone at 1-800-330-KING toll free outside of South Florida or 305-935-4900 in South Florida. 
Or send an email to info@kings1912.com.